Organizational Behaviour September 2024

Description

Assignment Sample Solution: Organizational Behaviour September 2024

NMIM$ Global Access

School for Continuing Education (NGA-SCE)

Course: Organizational Behaviour September 2024

Internal Assignment Applicable for September 2024 Examination

1. Think about a person with whom you may have worked, who happens to be very different
from you, such as someone of the opposite gender who also is a member of a different racial
group and/ or from a different region or country. In what ways was this experience challenging
for you? In what ways did these differences prove to be beneficial? What insight do you believe
the field of OB can give you with respect to this experience? (10 Marks)

2. A friend who runs a small media company has approached you for advice. He believes that
the attitude of his employees seems to be getting very negative with each passing day.
Performance seems to declining and attrition is on the rise, especially with new hires. At the exit
interviews, a few employees reported that they felt dissatisfied with the working environment,
had long working hours and unsupportive managers. The work seemed monotonous and no
appreciation by managers is ever given. New employees have been found taking up jobs with
this company’s competitors.
Which major attitudes are a cause of concern in the given situation? How can this organization
deal with the same? (10 Marks)
3. You have recently started heading a very big hospital that has a lot of nursing staff. Upon
joining as the director, the management has informed you that this hospital faces a peculiar
crisis. This crisis is related to very poor moral and motivation among the nursing staff. Upon
further research you are given to understand that the nursing staff has very high absenteeism
and turnover and low patient care feedback.
Not just the patients, but the doctors are also unhappy with the services of the nursing staff.
You are now responsible to diagnose the main issues here and help improve the situation. As
you go ahead and speak with a few nurses you find three main problems. The first problem is
that the nursing staff believes that no one in the organisation appreciates their work or
encourages them in any way. The second major issue is that the nurses feel that their
counterparts in other hospitals are paid much better than them. The third problem is that they
feel bored with the routine jobs and roles that have been assigned to them since many years.

a) What theories of motivation can be applied in context to the first two issues faced by the
nurses? (5 Marks)
b) Explain the ways in which each of the three issues mentioned in case can be addressed.
(5 Marks)
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