Strategic HRM December 2024

Description

Assignment Solution : Strategic HRM December 2024

NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Strategic HRM December 2024

Internal Assignment Applicable for December 2024 Examination

1. InnovateTech, a fast-growing software development company, has been facing challenges
with managing employee performance across its diverse teams. The company has a mix of
remote and in-office employees, and they struggle with ensuring consistent performance
evaluation and feedback. To address these issues, the HR team is considering implementing a
new performance management system that better aligns with the company’s dynamic work
environment. As the HR manager at InnovateTech, you are tasked with selecting the most suitable performance management approach. Given the company’s need for flexibility and
consistency in evaluating both remote and in-office employees, what types of performance
management systems would you consider implementing? (10 Marks)
2. GreenWave is a leading renewable energy company focused on developing innovative
solutions for sustainable power generation. As the demand for clean energy grows, GreenWave
is rapidly expanding its operations and seeking specialized talent to drive its mission forward.
The Director of Human Resources at GreenWave notes, “In a fast-evolving industry like
renewable energy, the ability to attract and secure the right talent is crucial for our growth and
impact. Our talent acquisition strategies are not just about filling positions—they’re about
finding the right fit to propel our vision for a greener future.” What are the key challenges faced
by the talent acquisition team at GreenWave, and how are they overcoming these hurdles to
ensure they meet the company’s strategic objectives? (10 Marks)
3. Ms. Sarah is the HR Manager at a luxury hotel chain. Mr. Daniel is a front desk supervisor
at the organization and a highly valued team member. In the last year, his exceptional service
and leadership contributed to a 15 percent increase in guest satisfaction scores, which
significantly boosted the hotel’s reputation and revenue. Colleagues appreciate Mr. Daniel for
his warm demeanor, strong work ethic, and professionalism.
The hotel emphasizes the importance of customer service training, and an email was sent last
month stating that all employees must complete an advanced customer service training by
September 1, or they would face disciplinary action, including potential termination.
It is now September 15, and Ms. Sarah discovers that Mr. Daniel has not completed the required
training. When she speaks to him, he responds, “I’m the top performer here; I don’t need to
waste time on training. I already know how to provide excellent service.”

a. Why is it important to train all employees, including high-performing ones like Mr.
Daniel? (5 Marks)
b. How could the training benefit Mr. Daniel, even if he believes he doesn’t need it?
(5 Marks)
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