Description
Assignment Sample Solution: Total quality management April 2025
NMIM$ Global Access
School for Continuing Education (NGA-SCE)
Course: Total quality management April 2025
Internal Assignment Applicable for April 2025 Examination
Q1. Discuss on the relevance of the statement ”Quality always comes at a cost’ in context of the concept of the Cost of Quality (CoQ), explaining in details the four components of CoQ. Illustrate the concept with references from any industry/ organisational instance of your choice. (10 marks)
Q2. Discuss the relevance of Supplier relationship and explain the various approaches for supplier sourcing and evaluation as applicable to any organisation targeting total quality. Support your answer giving suitable references from the industry. (10 marks)
Q3. Quality Function Deployment (QFD) is a strategic method of comprehending customer`s choices, translating the choices into product features and design the products. The concept is extensively used in both manufacturing as well as service industries. Assuming any reference of a manufacturing or service industry of your choice, explain the following aspects of QFD.
- Discuss in brief the process of concept of ‘Quality Function Deployment’ and highlight its benefits. (5 marks)
- Explain how the concept of Poka yoke be applied to ensure Quality being deployed into products and services. (5 marks)
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